City Manager Lisbon

City Manager Lisbon

Nicole Pais

Good To Know

1. The Weather: Portugal is Europe’s West coast, mostly surrounded by sea, light and sunny days. The Europe’s West Coast capital, Lisbon, is a vibrant and versatile city, where modernity and great history get along perfectly, together. Lisbon is a bright city full of light, reflected by the Tagus river and, further on, the Atlantic Ocean: and when the sun touches the sea, it is almost as if the sky was more blue and the light was more white! And this al-so means that, in the same day, you can have historical tour through Lisbon’s most beautiful monuments after diving into the Atlantic Ocean or having a drink at one of its sandy beaches.

2. Where a great past meets a bright future: Lisbon is a multicultural city, full of Fashion, Design and amazing Nights out, along with great History, Architecture, Gastronomy and Culture. The streets are full of young people, from all over the world, many of them with alternative, fashionable or unique styles. But even though the main streets are wide, alive and full of visitors, the historical narrow neighborhoods of Alfama and Mouraria are still a symbol of Lisbon’s truthful roots and traditions. It is a place surrounded by little cute houses where everybody knows each other, hangs clothes by their window and cook their dinner by their doors. There is the smell of “White & Blue” soap along the streets and the Fado music starts to be heard after the sun goes down. Who would say that behind the effervescent streets of Rua Augusta and Rossio there would be such a precious and pure tradition to be discovered?

3. The view from the hills: Lisbon, as well as Rome, is known for the city of the seven hills. In fact, if you picture Lisbon it almost feels as the city center has been layered up, ending up on a church, on a castle, on a great basilica… This also means that at the top of each hill you’ll find a superb view! The most famous ones are Miradouro da Graça and Miradouro de São Pedro de Alcântara, but there is one in almost every corner. Let me show you where to find them!

Fastest way: Most of times taking a taxi is usually the fastest and more comfortable way (around 25min). But depending on the traffic and on the queue, the Metro can sometimes be faster. You can also call an Uber, Taxify, MyTaxy or Chauffer Prive: they are all available in Lisbon.

Cheapest way: Metro (Take the red line and then just take the right connection to your final stop: Alameda – Green line; Saldanha – Yellow line; São Sebastião – Blue Line). This will take around 35min, and a ticket costs around 1,50€ (+0,50€ for the reusable card). You can also use the Airport Shuttle Bus that passes by Lisbon's main stops (

Police: 112

Ambulance: 112

Taxi: +351 21 811 9000 / +351 21 793 2756

To use any of the Lisbon’s public transport you’ll need to buy a rechargeable Viva Viagem card (0,55€), that you can find in any of the automatic machines inside of any of the Metro stations. There are many options to charge your ticket, but the easiest and more convenient one is the “Zapping” mode, since you can use it with any kind of public transport within Lisbon (Metro, Carris, Tram, Fertagus, CP Train). If you think you’ll be travelling in and out a lot during the day, you can take a 24h daily ticket (from 6,40€ to 10,55€, depending on the transports you want to use). In general, the Metro is the fastest and easiest way to travel within Lisbon and almost all the main attractions (except for Belém) are within a reasonable walking distance from a Metro stop.

Specialties of the town to eat

Pastel de Belém: This is a kind of custard tart that you can only find in one place in the world: Belém. The Antiga Confeiaria de Belém was founded in 1837 and, since then, has kept the recipe as a secret. But don’t let the queue outside fool you: most people don’t know that the huge line outside is usually for the take away. Just get inside and wait in any of the tiled decorated rooms for a free table. If you don't have the chance to go to Belém to try this delights, you can always eat the Portuguese Custard Tarts - that you can find almost in any pastry shop - and are somehow similar to the Pastel de Belém.

Cod fish: In portuguese “bacalhau”, is probably the most versatile of our ingredients. It’s not really “ours” since we don’t fish it in the Portuguese coast, but we just LOVE it! You can find it cooked in a million ways, but please try Bacalhau à Brás (olives, French fries, eggs and cod fish), Bacalhau com Natas (Cream, potatoes and cod fish) or the little pastries Pastéis de Bacalhau.

Sardines: In Portugal we have an amazing coast line with amazing fish, meaning amazingly fresh fish at your table, all year long. Nevertheless, in Lisbon the most adored and traditional one is Sardine. Mostly during the summer, you’ll find some traditional parties along the Lisbon’s narrow streets and, along with the music and the beer, people will be grilling sardines just outside their door. You can (and actually you should) eat these sardines inside the bread: this will be the most traditional way you can have them.

Specialties of the town to drink

Ginjinha: Ginjinha is a liqueur made of ginja berries – a kind of sour cherries – and usually aguardente. It is served in a shot form glass and you can have it with a ginja inside. Even better: you can have it in a chocolate shot glass, isn’t that great?

Tipping: Tipping is polite, but not mandatory. If you are really happy with the service, then feel free to tip! For sure you’ll put a smile upon someone’s face, but it is entirely up to you.

Tap water: Unless stated otherwise, the water in Lisbon is safe to drink from the tap.

A cup of coffee in the restaurant: 0,60€ - 1,00€
A lunch menu in the restaurant: 8€ - 20€
A ride in a taxi: start fare around 3,25€ + 0,50€/Km

Where to go out: You really have to go to Bairro Alto. Bairro Alto means something like “High Neighborhood” and it’s a place where you’ll find all types of bars, pubs and local restaurants. It is a historical old neighborhood, full of narrow and colorful streets, almost empty during the day but amazingly full during the night. From hip hop to rock n roll and from the underground to the classy, amongst its hundreds of different bars certainly you’ll find yours.

If, instead, you wish to party until dawn, then I’ll recommend you to go to Lux (a club close to San-ta Apolonia), Urban Beach (this one for younger groups, in Santos) or even try the classy Docas, in Alcântara. During the Summer Season Lust in Rio is also a great option. Cais do Sodré is also slowly becoming into one of the coolest spots for a night out, with several small clubs and one of the most iconic bars: Pensão do Amor. And have you heard of the Pink Street? Of course you did! "Rua Cor-de-Rosa" (Pink Street) is the nickname of Rua Nova do Carvalho, this pink floor colored street close to Cais do Sodré where you will find many bars and small clubs.

Shopping areas:
The biggest shopping mall within Lisbon is Centro Comercial Colombo (Metro: Blue Line, Station Colégio Militar). When visiting Parque das Nações, you can also find Centro Comercial Vasco da Gama (Metro: Red Line, Station Oriente).

The most central and Elegant shopping mall within Lisbon is Amoreiras Shopping Center (Metro: Yellow Line, Station Marquês de Pombal + 15min walk), or even El Corte Inglés (Metro: Blue Line, São Sebastião).

If you don't like Shopping Malls so much and you would like to go shopping while enjoying the sunlight and some sight seeing, then Rua Augusta (Augusta Street) is probably the best option for you: here you will find many shops all together in one single and beautiful street.

Opening hours: 10am to 12 pm (Big Shopping Malls); 9am to 8pm (Street Shops)

Continente, Pingo Doce, Jumbo, Lidl, Mini Preço

- The metro lines close at 1am, so make sure that you stay up all night (until 6:30) or down-load the apps Uber or MyTaxi.

- We call our small glasses of draft beer (20cl) “Imperial”, usually filled up with Super Bock or Sagres beer. It is the most common drink, and you’ll find everyone drinking it outside in a summerly afternoon.

- Lisbon is bursting of narrow hidden streets full of charm and not so many tourists. Go to Alfama, Mouraria ou Graça to run away from the crowds.

- There are many other beautiful places to be seen outside Lisbon’s city center. Try Sintra for a scenic view and enchanted palaces, or Cascais for some elegancy and sun. For both of them, just take the CP train from Cais do Sodré (around 25min – 45min travel time).

- If you wish to try something different that you will only find in Lisbon, try live Fado. Fado is a UNESCO world heritage and it is also our most typical type of music that you really need to feel and listen. So hey, don’t chat while listening to it: if someone shush you, that is just part of the tradition.

Hello: Olá
Thank you: Obrigado
You are welcome: De nada
Goodbye: Adeus

There is no free city WiFi that covers the whole city, but you will be able to find it in most of bars and restaurants. Try the big Chains for a complete free access, like Starbucks, McDonalds’ or Burger King. When taking the Metro, you’ll also have free WiFi all along the Red Line or in Baixa Chiado, where the Green and Blue Lines Meet. All of the Carris buses are also equipped with free Wi-Fi.

My souvenir recommendations

Cork Products & Design

Cork Products & Design

Portugal is the world’s main cork producer and now you can find it in almost everything. From fashion, furniture, to jewelry and accessories, everything is possible to be made from this natural material. You’ll be able to find these pieces of Design all over Lisbon, but Cork & Co. has some of the nicest designs.

R. das Salgadeiras 10, 1250-396 Lisboa

Pátio do Tijolo, nº 16 1250-096 LISBOA

Pastel de Nata (Custard Tarts)

Pastel de Nata (Custard Tarts)

These delicious pastries were considered to be, in 2011, one of the 7 wonders of Portuguese gastronomy. If you can, try to eat them while they are still warm, with a bit of pow-der sugar and cinnamon on top, at Pastéis de Belém (let’s say these are the “original” ones); If you don’t have the chance to do it, or if you simply want to bring them home to share this piece of heaven with your loved ones, you can find them in most Bakeries along Lisbon.

(Antiga Confeitaria de Belém) Pastéis de Belém (Antiga Confeitaria de Belém) Pastéis de Belém , R. Belém 86, 1300-469 Lisboa, Portugal

Rua do Loreto 2, 1200-108 Lisboa

R. Francisco Metrass 67, 1350 Lisboa

Tiled Art

Tiled Art

This is one of Portugal’s “national art”, and you can find many beautiful pieces even on Street Markets. From the most classic “White and Blue” ones, to the ones with paintings of the Lisbon’s yellow trams, this is – without a doubt – one of the most emblematic signs of Lisbon

R. do Alecrim 95, 1200-015 Lisboa

Rua dos Bacalhoeiros 12, 1100-070 Lisboa

City Managers favorite places


LX Factory

Shops and markets

LX Factory was, in 1846, a Fabrics Factory (Companhia de Fiação e Tecidos Lisbonense), a Typographic industry and even a Graphic – Gráfica Mirandela. But once this industries were over, the place beca...

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Chapitô à Mesa


Are you looking for a different kind of place with an amazing view over the Lisbon's hills? A place where you can have a drink, a meal and even join an artistic movement? Then Chapitô à Mesa is the pe...

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(Antiga Confeitaria de Belém) Pastéis de Belém

Coffee, Tea, Bistros and Gelaterias

Antiga Confeiteria de Belém is the only place in the whole world where you can find the original Pastel de Belém, a unique and delicious kind of Custard Tart (pastel de nata). The Antiga Confeiaria de...

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Bairro Alto


Bairro Alto, this old neighborhood is one of the pearls and one of the most emblematic symbols for the local residents, specially during the night. In fact, Bairro Alto completely changes from day to...

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Tram 28

Adventure, Leisure Time, Guided Tours

Tram 28 is one of the Lisbon’s famous yellow trams. The Tram 28 is an historical journey through the hills and main points of Lisbon. To enjoy a ride on the famous Tram you will only have to pay a nor...

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Bica Lift (Elevador da Bica)


This lift, as well as Lavra and Glória lifts, is a funicular that helps people going up or down the steep and long streets that are so caracteristic here in Lisbon. The Bica Lift - as well as the othe...

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Top 10 for first-time visitors


Comércio Square (Praça do Comércio)

Squares, Parks and Playgrounds

Praça do Comércio is one of the biggest squares in Europe (around 36 000m2) and it was, during a long time in the past, the entrance to the city of Lisbon. In Praça do Comércio, you can still see the...

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Alfama Neighborhood (Bairro de Alfama)

Squares, Parks and Playgrounds

Alfama is one of the most traditional and timeless neighborhoods in Lisbon, one of the most pure places, heart and soul of Lisbon. Alfama is the second oldest neighborhood in Europe and it one of the...

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Carmo Convent (Convento do Carmo)


This is another MyCityHighlight top10 highlight: the Convento do Carmo. The ruins of this Gothic church are a present and timeless reminder of the 1755 earthquake tragedy, one of the worst days in the...

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Santa Justa Lift (Elevador de Santa Justa)


Lisbon has so many hills (seven, to be precise) that, sometimes, it makes it hard to move from one place to another. Designed by the French architect Raoul Mésnier du Ponsard - who, some people believ...

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São Pedro de Alcântara Viewing Point (Miradouro São Pedro de Alcântara)

Squares, Parks and Playgrounds

Miradouro de São Pedro de Alcântara is one of the best panoramic viewing points over Lisbon. The São Pedro de Alcântara Viewing Point, still part of Bairro Alto, offers you the possibility to admire s...

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